# Construction Project Communication

## Every message. Every file. In the project — not in someone's inbox.

Ressio centralizes all project communication and documentation in one place, organized by topic, visible to the right people. No more hunting through text threads six months later to find what was agreed.

### Chatting with team members and customers

**ZBInvoice 456156-001**  
16 days ago  
look a very rare invoice message  
Zachary Baumann · Customer  
**ZBDemolition**  
6 days ago  
hey we're having a hard time determining if this if going to be enough time to cover the full demo do.  
Zachary Baumann · Customer  
**ZBDesign Fees**  
6 days ago  
were you able to get in contact with the designer last week ?  
Zachary Baumann · Customer

**Internal Channels** - never visible to clients or vendors.

### Separate channels for team, clients, and vendors

Not every message is for everyone. Ressio organizes project communication into four channels: internal (team only), customer, vendor, and public. Each message goes to the right audience — and triggers the right notification. No more accidentally looping a client into an internal conversation.

- Four message channels: Internal / Customer / Vendor / Public
- Each channel triggers notifications only for the relevant audience
- Clients and vendors access messages via magic link — no login
- Internal messages never visible to clients or vendors

### Task-level messaging — conversations attached to what they're about

Every schedule task, daily log, and to-do in Ressio has its own message thread. Ask a question about framing — it's attached to the framing task. Share an inspection update — it's attached to the inspection milestone. Find anything later in seconds.

- Message thread on every task, phase, and daily log
- Reply directly from mobile — no desktop required
- Photos and files attached within the conversation context
- Full thread searchable by project, task, or keyword

### File sharing with visibility controls — public or private

Attach files to any task, message, or log — and control who sees them. Public files are visible to all assigned parties. Private files are internal only. Your drawings, specs, and RFI responses are organized by project, not scattered across email attachments and shared drives.

- Public files: visible to all assignees including clients and vendors
- Private files: internal team only — clients never see them
- Files attached at the task level stay organized to the right context
- Upload from desktop or directly from phone camera on mobile

### Mobile messaging — field to office without a phone call

Field crews send updates, photos, and questions directly from the job site. Office staff reply from their desk. Everything lands in the project — not in a text thread that disappears when someone changes phones. Real communication that creates a real record.

- Send and receive messages from any phone — no app download
- Attach photos directly from camera or camera roll
- Reply in context — messages tied to the relevant task or log
- Notifications via email for clients and vendors not in the app

### Communication that creates a project record — automatically

1. **Message in context**  
Open any task, daily log, or project item. Tap the message icon. Choose your channel — team, client, or vendor. Your message is threaded to that item forever.
2. **The right people get notified**  
Client messages notify the client. Vendor messages notify the sub. Internal messages stay internal. Everyone gets what's relevant — nothing more.
3. **Find anything later in seconds**  
Every message and file is stored on the project permanently. Search by task, keyword, or date. The record exists whether you need it tomorrow or in two years.

### Frequently asked questions

1. **How does messaging work in Ressio?**  
Ressio messaging is threaded to project items — tasks, daily logs, phases, and project-level communication. Each item has a message icon that opens a channel-based thread. You choose whether to message your internal team, your client, your vendor, or all parties. Messages are stored permanently on the project.
2. **Can clients and subcontractors message in Ressio without an account?**  
Yes. Clients and vendors receive message notifications via email with a magic link. They click the link and can reply directly — no Ressio account, no login, no app download required.
3. **What are the different message channels in Ressio?**  
Ressio has four message channels per project item: Internal (team only), Customer (visible to and notifies the assigned client), Vendor (visible to and notifies assigned vendors), and Public (visible to all parties). Each channel sends notifications only to the relevant audience.
4. **Can I share files in Ressio project messages?**  
Yes. Files and photos can be attached to any message or task. Files can be set to public (visible to all assignees) or private (internal team only). Upload from desktop or directly from a phone camera on mobile.
5. **Is Ressio messaging available on mobile?**  
Yes. Messaging is fully functional on mobile — send messages, reply to threads, and attach photos directly from the field without an app download. Clients and vendors can also reply via magic link on their phone.
6. **How is Ressio messaging different from texting or email?**  
Texts and emails are tied to a person's device, not to the project. When someone leaves or changes phones, that communication history is gone. Ressio messaging is attached to the project item it relates to — searchable, organized, and permanently stored regardless of team changes.
7. **Can I search messages in Ressio?**  
Yes. Messages are searchable within a project by task, keyword, or date. Every thread is stored in context — attached to the relevant task or daily log — so you can find any conversation by navigating to the item it belongs to.
8. **Does Ressio have a general project-level message thread?**  
Yes. In addition to task-level messaging, Ressio has project-level messaging for general project communication. Use this for project-wide updates that don't belong to a specific task or phase.

**One Connected System.**  
See Ressio in a free demo. No pressure, no lengthy sales cycle — just a real look at how it works for your business.
